IT Outsourcing and IT Offshoring



More and more organizations are turning to multisourcing, i.e., outsourcing the services of an IT project to several service providers. Multisourcing promises access to specialized knowledge (best-of-breed) and additional competition among service providers. At the same time, it makes the coordination of the many service providers a challenge.

In this research project, we address several questions. We investigate how coordination can succeed in large, complex multisourcing projects. We also investigate the role of the so-called guardian model, i.e., a model of collaboration in which one service provider is responsible for managing the other service providers. In addition, we investigate why organizations choose multisourcing.


Krancher, Oliver; Kotlarsky, Julia; Oshri, Ilan; Dibbern, Jens (2018). Bilateral versus Collective Governance : How Clients Promote Relational Norms in Multisourcing (Submitted). In: The 12th Global Sourcing Workshop. La Thuile, Italy. 21.-24.02.2018.

Krancher, Oliver; Stürmer, Matthias (2018). Explaining Multisourcing Decisions in Application Outsourcing. In: Twenty-Sixth European Conference on Information Systems. Portsmouth, UK. 23.-28.06 2017.

Krancher, Oliver; Oshri, Ilan; Kotlarsky, Julia; Dibbern, Jens (2018). How Formal Governance Affects Multisourcing Success: A Multi-level Perspective. In: 39th International Conference on Information Systems. San Francisco, USA.

Krancher, Oliver; Stürmer, Matthias (2017). Multisourcing Decision in Application Services Outsourcing: Do the Smart Get Smarter? (Unpublished). In: The 11th Global Sourcing Workshop. La Thuile Italy. 22.-25.02.2017.

Hurni, Thomas; Huber, Thomas; Dibbern, Jens (15 December 2015). Coordinating Platform-Based Multi-Sourcing: Introducing the Theory of Convention. ICIS 2015 Proceedings.

Oshri, Ilan; Dibbern, Jens; Kotlarsky, Julia (2015). Joint Vendor Performance in Multi-Sourcing Arrangements: The Moderating Role of the Guardian. In: Academy of Management Annual Meeting Proceedings 2015 2015 (p. 17393). Academy of Management 10.5465/AMBPP.2015.17393abstract