Coordination over Social Network Platforms

Although social media platforms, such as Facebook and twitter, have been popular in leisure use contexts for quite a while, organizations are currently experimenting with social media platforms as a tool to improve collaboration within organizations. These platforms may help employees to become aware of the activities and knowledge of their coworkers. Yet, it is unclear how platform design decisions influence collaboration processes and outcomes. In this research project, we examine specifically how awareness-enhancing platform capabilities (such as feeds) influence particular collaboration processes within virtual teams and how this affects team performance.